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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Stacey Tijerina

Stacey Tijerina

November 25, 2025

5  out of  5
rating by Stacey Tijerina
"I recently called Nancy to help with a client's application for a vehicle loan. The lender stipulation was that the lender be listed on the dec page but the customer was elderly and needed assistance. Nancy came through for us and the loan has now funded!"
We responded:
"Thank you, Stacey, for sharing your experience with us. It's wonderful to hear that Nancy was able to assist effectively with your client's vehicle loan application. We understand the importance of providing support, especially when it involves helping elderly customers. Your feedback is greatly appreciated, and we're glad the loan process was successful. If there's anything else we can do for you, please let us know."
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Rosemary R

November 24, 2025

5  out of  5
rating by Rosemary R
"Nancy was a great help. Very efficient, friendly and understood what I wanted."
We responded:
"Thank you, Rosemary, for sharing your experience. It's wonderful to hear that Nancy was able to assist you efficiently and with such friendliness. We're glad she understood your needs and provided the service you were looking for. Your feedback is greatly appreciated."
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Paula Bull

November 13, 2025

5  out of  5
rating by Paula Bull
"Nancy is friendly, professional, and eager to help. She thoughtfully reviewed our policy amd made some really good suggestions Better coverage, plus saving us money. Something our previous agent had no skill or interest in. 10 stars!"
We responded:
"Thank you, Paula, for sharing your experience with Nancy. It's wonderful to hear that she was able to provide you with thoughtful suggestions and help you achieve better coverage while saving money. Your feedback is greatly appreciated, and we're delighted to know that Nancy's professionalism and eagerness to help made a positive impact. Your support means a lot to us!"
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Madilyn Cobb

November 11, 2025

5  out of  5
rating by Madilyn Cobb
"Helped me with every question I had and was able to get me on a car insurance policy that best fit me. had an overall good talk and got everything answered and explained. Taylor went above and beyond to help me and I’m honestly very grateful for her help."
We responded:
"Thank you, Madilyn, for sharing your experience. It's great to hear that all your questions were addressed and that you found the conversation helpful. We're glad we could assist you with a discount on your car insurance. Your feedback is much appreciated, and we're here to help whenever you need us."
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Anna J

October 23, 2025

5  out of  5
rating by Anna J
"Had the best experience today with Nancy at the office. Had to switch over insurance to my new car, cancel insurance from old car, and try and figure out why my Drive safe &Save app wasn't working. Nancy made the switch for my vehicles and got my app up and running after months. Thank you so much you are a life saver 😁👍"
We responded:
"Thank you, Anna, for sharing your experience. It's wonderful to hear that Nancy was able to assist you with switching your insurance and resolving the issue with your Drive Safe & Save app. We're delighted to know she made the process smooth for you. Your feedback is greatly appreciated, and we're here to help whenever you need us."
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Briana Bean

October 16, 2025

5  out of  5
rating by Briana Bean
"Nancy did a great job reviewing my policies over the phone with me to ensure our insurance needs were met! She was very personable and friendly."
We responded:
"Thank you for sharing your experience, Briana. It's wonderful to hear that Nancy was able to assist you effectively and make the process personable and friendly. We appreciate your feedback and are glad to know your insurance needs were met. Your satisfaction is important to us, and we're here to help whenever you need."
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jeanette brown

October 3, 2025

5  out of  5
rating by jeanette brown
"Very helpful explanations for the questions we presented."
We responded:
"Thank you, Jeanette, for your wonderful feedback. It's great to hear that the explanations provided were helpful for your questions. Your satisfaction is important to us, and we appreciate you taking the time to share your experience."
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Glenda Sharp

August 8, 2025

5  out of  5
rating by Glenda Sharp
"My experience with Dalton at State farm was absolutely superb.My insurance company which I will not name canceled me after 35 years said they do not write the policy no more. I called around tried twice to get insurance on the house cuz everything is online nothing personal no more and I told them I was having a new roof put on at my expense they went ahead and cancel me too. I called State farm got a hold of Dalton he actually asked me if I can come in I said sure . I actually got to face a person and talk with him and told him my plans he went ahead and wrote me up now keep in mind I was in tears but he took all my worries away. They went ahead and insured me even before the roof was done they came out and took pictures of the old roof and went ahead and insured me. I just could not ask to be treated any better Dalton is a great person he listens to you and he helps you. I will always be a State farm girl as long as I live because of Dalton. I'm a happy camper at State farm. Everything I have is with State farm. So if you need insurance go talk to Dalton at State farm he'll do you right. Glenda."
We responded:
"Thank you so much for sharing your experience with Dalton. It's wonderful to hear how he was able to provide the personal touch and support you needed during a challenging time. We're delighted that you felt listened to and well taken care of. Your trust and satisfaction mean the world to us, and we're grateful to have you as part of the State Farm family. Your kind words about Dalton will certainly be shared with him. Thank you for choosing us for your insurance needs."
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Jeff Goodale

July 28, 2025

5  out of  5
rating by Jeff Goodale
"Nancy was amazing! She was friendly and very helpful."
We responded:
"Thank you, Jeff, for sharing your experience with us. It's wonderful to hear that Nancy provided you with friendly and helpful service. We appreciate your feedback and are glad to know you had a positive experience with our team. Your satisfaction is important to us, and we look forward to assisting you with any future insurance needs."
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Kelly Adams

July 17, 2025

5  out of  5
rating by Kelly Adams
"Nancy was a fantastic agent that went above and beyond her agent duties to help me with my home warranty claim and resolving my issues!"
We responded:
"Thank you, Kelly, for sharing your experience. It's wonderful to hear that Nancy provided exceptional assistance with your home warranty claim. Your feedback is greatly appreciated and will be shared with her. We're delighted to have been able to support you effectively."
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Vicki Hume

July 15, 2025

5  out of  5
rating by Vicki Hume
"I had the pleasure of working with Nancy today to obtain insurance for my mother's house. She gave outstanding customer service! She is very knowledgeable about insurance, works to find the best premium and coverage, and has a great personality. State Farm is very fortunate to have her as part of their team. When I hung up the phone, I thought to myself, if I had a business, I would want her as an employee. It is so refreshing to speak with someone who enjoys her job and really cares about assisting in any way possible. It only allows me to rate five stars, but she rates ten stars. Thank you Nancy; keep up the great work."
We responded:
"Thank you so much for sharing your experience with Nancy. It's wonderful to hear how she provided you with outstanding customer service and helped you find the best coverage for your mother's house. Your kind words about her knowledge and dedication truly mean a lot. We're grateful to have her on our team and appreciate your feedback. Your satisfaction is our priority, and we're delighted to know Nancy made such a positive impression."
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Lorie Siever

July 15, 2025

5  out of  5
rating by Lorie Siever
"Nancy was a pleasure to work for me."
We responded:
"Thank you, Lorie, for sharing your positive experience with Nancy. It's wonderful to hear that she was able to assist you so effectively. Your feedback is greatly appreciated and helps us continue to provide excellent service. If there's anything else we can do for you, please let us know."
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Writergirl Newday

July 11, 2025

5  out of  5
rating by Writergirl Newday
"Dalton was great to work with. I had called originally with a problem. Not only did he resolve that issue, he gave me good news about a different policy—cost was going down!! He was so kind and answered all my random questions completely. He was very knowledgable in all the various insurance areas we talked about. Plus he gave me information about good things State Farm does for customers that I wasn’t aware of. Thank you again, Dalton!"
We responded:
"Thank you for sharing your experience with Dalton. It's wonderful to hear that he was able to resolve your issue and provide you with good news about your policy. We're glad he could answer all your questions and share valuable information about what State Farm offers. Your feedback is greatly appreciated, and we're pleased to know you had such a positive experience."
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Kathy Britton

July 9, 2025

5  out of  5
rating by Kathy Britton
"The agent today was amazing and I am looking forward to dealing with her. She was thorough, curious, compassionate, and ready to do whatever she could to help. This is State Farm’s second chance with me , so we will see how it all turns out before I can give the rating for the overall experience."
We responded:
"Thank you, Kathy, for sharing your positive experience with our agency. If there's anything more we can do to assist you, please let us know. Your feedback is invaluable to us."
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saiakhil hanumanthavajjala

July 7, 2025

5  out of  5
rating by saiakhil hanumanthavajjala
"Excellent service, she was very helpful and friendly and explained everything very clearly"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that you received excellent service and found the explanations clear and helpful. Your feedback is greatly appreciated and motivates us to continue providing the best service possible."
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Badri Harshitha

July 7, 2025

5  out of  5
rating by Badri Harshitha
"That was great working with Nancy. Everything went very smooth that we thought it could be."
We responded:
"Thank you, Badri, for sharing your experience. It's wonderful to hear that working with Nancy made the process smooth for you. Your feedback is greatly appreciated, and we're glad to know we met your expectations."
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Gene Chrisman

June 23, 2025

5  out of  5
rating by Gene Chrisman
"Nancy Kidnocker, did a great job helping me with my claim."
We responded:
"Thank you, Gene, for sharing your positive experience. It's wonderful to hear that Nancy was able to assist you effectively with your claim. Your feedback is greatly appreciated, and we're glad to know you had such a satisfactory experience with our team."
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Lisa Blodgett

June 12, 2025

5  out of  5
rating by Lisa Blodgett
"We had a very pleasant experience with Nancy Kidnocker yesterday. She was very knowledgeable and answered all our questions without hesitation. It will be a pleasure working with Nancy in the future."
We responded:
"Thank you, Lisa, for sharing your experience with Nancy. It's wonderful to hear that she was able to assist you so effectively and answer all your questions. We look forward to continuing to work with you and ensuring you have the best possible experience with us."
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Tim Lauber

June 11, 2025

5  out of  5
rating by Tim Lauber
"Nancy from State Farm is amazing. Let's face it dealig with insurance companies does not ever reach the top of our to-do list but the customer service that Nancy provides is top notch and makes the process enjoyable. Highly recommend Nancy at state farm."
We responded:
"Thank you, Tim, for sharing your experience with Nancy. It's wonderful to hear that her exceptional customer service made your interaction enjoyable. Your recommendation means a lot, and we're glad to have Nancy as part of our team. We appreciate your feedback and look forward to continuing to serve you."
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cris garcia

June 5, 2025

5  out of  5
rating by cris garcia
"Nancy, was very polite, I will always recommend State Farm Insurance if the agent to talk or deal with is as nice,kind and polite like Nancy.."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Nancy provided you with such polite and kind service. Your recommendation means a lot, and we're glad to have you as part of our State Farm family. If there's anything else we can assist you with, feel free to let us know."
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Sheryll Dunn

June 4, 2025

5  out of  5
rating by Sheryll Dunn
"She was very informed and gave great tips to help us decide about changing our coverage. Getting BETTER coverage for just a few dollars more than we were paying already! Excellent customer service. That is a rare thing now a days. HIGHLY RECOMMEND STATE FARM TO EVERYONE!!!"
We responded:
"Thank you so much for your wonderful feedback! It's fantastic to hear that you found the guidance helpful and that you were able to secure better coverage. Providing excellent customer service is something we strive for every day, and it's rewarding to know that it made a difference for you. Your recommendation means a lot to us."
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Elijah Gostyuk

June 4, 2025

5  out of  5
rating by Elijah Gostyuk
"Best"
We responded:
"Thank you, Elijah, for your fantastic review! We're delighted to hear that you had such a positive experience with our agency. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything else we can assist you with, please let us know."
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Jeanna Barker

May 23, 2025

5  out of  5
rating by Jeanna Barker
"The staff is extremely friendly, and always makes sure I have all the information I need, and verify I am satisfied with my policies. I have been with State Farm since I was 16, and really am very happy with Clint and his staff."
We responded:
"Thank you, Jeanna, for sharing your experience with us. It's wonderful to hear that our team has been able to provide you with the information and support you need. We're grateful for your long-standing trust in us since you were 16, and we're delighted to know you're happy with the service Clint and the team provide. Your satisfaction is our priority, and we look forward to continuing to serve you."
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Angela Brown

May 14, 2025

5  out of  5
rating by Angela Brown
"She was very helpful and knowledgeable. She was very nice and had very good customer service"
We responded:
"Thank you, Angela, for sharing your positive experience. It's wonderful to hear that you found the service helpful and knowledgeable. Providing excellent customer service is a top priority, and your feedback is greatly appreciated."
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Bonnie Schlueter

May 6, 2025

5  out of  5
rating by Bonnie Schlueter
"Excellent service!! Nancy went above and beyond to take care of us. We had damage from the recent storm and left knowing exactly what to do. We have been with them over 5 years and they truly are there for you."
We responded:
"Thank you, Bonnie, for sharing your experience. It's wonderful to hear that Nancy provided such exceptional service during a challenging time. We're grateful for your trust and loyalty over the past five years. Your feedback means a lot to us, and we're always here to support you."